Welcome to Car Hire Rugeley. These Terms of Service govern your use of our website carhirerugeley.co.uk and our vehicle rental services. By using our services, you agree to these terms.
Car Hire Agreement
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines important terms, conditions, insurance information, fees, and your obligations during the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To hire a vehicle in Rugeley, you must be at least 21 years old, though restrictions may vary based on the vehicle type. A valid driving licence, appropriate for the vehicle category, is required and must have been held for the duration specified in the Rental Agreement. Additionally, valid identification and proof of address are necessary, along with payment information and a security deposit. Please review the Rental Agreement for any further requirements.
Booking and Payment Details
- Reservations can be arranged via our website, by telephone, or directly at our Rugeley office. A deposit may be necessary to confirm your booking. Full payment, along with a security deposit, is generally required at the time of vehicle pick-up. All prices are quoted in British Pounds (£) and include VAT when applicable. We accept all major credit and debit cards, ensuring secure transactions through trusted payment processors.
4. Vehicle Pick-Up and Drop-Off
- At the time of vehicle collection, a comprehensive inspection is required to identify any pre-existing damage. It is essential to report such damage right away. A vehicle condition report will be completed and must be signed by both parties. Please return the vehicle in the same condition as it was received, accounting only for regular wear and tear. Any new damage will be evaluated and may incur charges. The vehicle should be returned with the fuel level matching that at the time of collection; otherwise, refueling fees will apply. Late returns may result in additional fees, so please inform us immediately if you expect to return the vehicle later than agreed. You will be held accountable for any parking fines, traffic violations, or other charges incurred during your rental period, in addition to an administration fee.
Insurance and Liability Terms
- All rentals include basic third-party insurance. For comprehensive coverage information and the excess amounts, please refer to your Rental Agreement. You may have the option to purchase additional insurance to limit your financial responsibility. Review these options thoroughly. You are liable for any damage or loss up to the excess amount, unless additional insurance is obtained. Damage resulting from negligence or misuse remains your responsibility, regardless of your insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show up may incur additional charges.
7. Restricted Activities
Prohibited Vehicle Uses
- The vehicle must not be used for any illegal activities or purposes. This includes racing, rallying, off-roading, or engaging in hazardous driving. Transporting dangerous materials is prohibited. Sub-letting the vehicle or allowing unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs, exceeding passenger or weight limits, and operating outside the agreed geographical boundaries without permission is strictly forbidden.
Breach of these terms may lead to rental termination and extra fees.
8. Liability Limits
To the fullest extent allowed under English and Welsh law, Car Hire Rugeley will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our maximum liability for any claims will not exceed the total amount you paid for your rental in the past 12 months. This limitation does not apply to liability for death or personal injury due to negligence, or for fraudulent activities.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the relevant courts in England and Wales.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates acceptance of the revised Terms.
Rugeley Car Hire Contacts
For inquiries regarding these Terms, please reach out to us.
Rugeley Car Hire Services
Riverside Way, Rugeley WS15 2EP, UK
Contact Number::
443332100115